Privacy Policy

This Privacy Policy explains how Ingenetic (“we,” “us,” or “our”) collects, uses, and protects information when you visit concrete.ingeneticlab.com (the “Site”) or interact with us through it. By using the Site, you agree to the practices described in this policy.

We collect information you provide directly to us, including:

• Contact form: your name, contact details, and a description of the problem you'd like us to look at, when you reach out about the free automation offer.

We may also collect standard technical and analytics data (such as browser type, pages visited, and general usage patterns) if and when we add analytics tools to the Site. See our Cookie Policy for more on this.

We use the information you provide to:

• Respond to your inquiry and schedule the initial call described on this Site.
• Scope and build the free automation you request.
• Improve the Site and the services we describe on it.
• Meet legal and regulatory obligations where applicable.

Where applicable law requires a legal basis for processing your information (for example, under the laws of [GOVERNING JURISDICTION]), we rely on your consent when you submit a form to us, and on our legitimate interest in responding to inquiries and operating the Site.

We do not sell your information to third parties. Information you submit is used internally to respond to your inquiry and build the automation you request. We may share information with service providers who help us operate the Site (for example, hosting), and only to the extent necessary for them to provide that service.

We retain the information you submit for as long as needed to respond to your inquiry or fulfil the purpose it was collected for, unless a longer retention period is required or permitted by law.

Depending on where you are located, you may have the right to access, correct, delete, or object to our use of your information, and to request a copy of the information we hold about you. To exercise any of these rights, contact us using the details below.

The Site uses a limited set of cookies. For details on what they are and how to manage them, see our Cookie Policy.

We take reasonable technical and organisational measures to protect the information you provide from unauthorised access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

The Site is not directed at children, and we do not knowingly collect information from anyone under the age of 16. If you believe a child has provided us with information, contact us and we will delete it.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the Site after a change means you accept the updated policy.

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at [PRIVACY CONTACT EMAIL].